BIOS Warranty Information

If you have any questions about our Warranty, please email us at help@bioslighting.com

BIOS® Commercial Horticulture Lighting Fixture Limited Warranty

New / Non-refurbished Product

 

BIOS® thanks you for purchasing a BIOS product. We know it will give you years of satisfaction.

 

Limited Warranty Pursuant to the terms and conditions set forth in this Limited Warranty, Biological Innovation and Optimization Systems, LLC (“BIOS”) warrants its Horticulture LED Fixture and power supply – either integrated or remote (collectively known as the “Product”) against defects in materials or workmanship for a period of five (5) years from the original purchaser’s date of purchase. BIOS makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to the Product other than as set forth in this Limited Warranty. This Limited Warranty and the remedies set forth herein are exclusive and in lieu of all others, oral or written, expressed or implied. No reseller, agent or employee is authorized to make any modification, extension or addition to this Limited Warranty.

 

Who is covered Only the original purchaser of the Product (the “Purchaser”) is covered under this Limited Warranty. This Limited Warranty is not transferable to any subsequent purchasers or owners of the Product.

 

What is covered This Limited Warranty covers defects in materials or workmanship in the Product during the Warranty Period that result in the Product’s failure to operate.

 

What is not covered This Limited Warranty covers only defects arising under normal use and do not include malfunctions or failures resulting from or relating to misuse, abuse, accident, neglect, submersion, Product relocation, Product alteration or modification, electrical power, electric spikes, power surges, usage not in accordance with Product instructions, usage inconsistent with the Product’s intended purpose, usage in a non-standard environment, usage outside of the Product’s specified operating range (as set forth in the Product’s spec sheet), exposure to excess moisture, fire, improper packing or shipping (such claims must be presented to the carrier), acts of nature, acts of God, or repairs made by anyone other than BIOS or a BIOS-authorized service provider. This Limited Warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this Product or any other cause which does not relate directly to a defect in materials and/or workmanship of this Product. This Limited Warranty does not cover cartons, packaging, equipment enclosures, cables or other accessories used in conjunction with the Product. Without limiting any other exclusion herein, BIOS does not warrant that the Product, including, without limitation, the technology included in the Product, will not become obsolete or that such items are or will remain compatible with any other product or technology, including those with which the Product is typically used.

 

BIOS is not liable for any loss, cost, expense, inconvenience or damage that may result from the use of, or inability to use, the Product. BIOS is not responsible for any loss of work or down time caused by a Product requiring service. Under no circumstances shall BIOS be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price actually paid for the Product.

 

BIOS will not be held responsible for typographical errors on sales receipts, repair tickets, or on our website. BIOS makes every effort to make sure all information on our website is correct.

 

 

How long this coverage lasts

This Limited Warranty lasts for five (5) years from the date of the original purchaser’s purchase of the Product (the “Warranty Period”).

 

What Purchaser should do in the event of Product failure

In the event of a Product failure that you believe to be covered by this Limited Warranty, please contact BIOS directly. After preliminarily assessing your warranty claim, you will be provided with a Return Merchandise Authorization (RMA) number and with a Product mailing address. The RMA is valid for 10 days from date of issuance and must be affixed to any Product that is returned for warranty service. Returns will not be accepted without an RMA.

 

To return the Product for warranty service, pack the Product in its original (or other well- protected) box, with the RMA number written clearly on the outside of the package, and ship the Product to the address provided by BIOS customer service.

 

What BIOS will do

BIOS will provide Purchaser with one of the following three remedies to whatever extent BIOS shall deem necessary to satisfy a claim properly submitted under this Limited Warranty. The choice of which remedy to provide is solely up to BIOS and is made at BIOS’ sole discretion.

 

  1. Repair any defective parts free of charge to Purchaser for parts and labor. Purchaser is responsible to pay for all shipping costs (outbound and inbound). BIOS reserves the right to substitute functionally equivalent new or serviceable used parts. All parts replaced by BIOS or its agent become the sole property of
  2. Replace the Product with a direct replacement or with a similar product deemed by BIOS to perform substantially the same function as the original Product. BIOS reserves the right to replace the Product with functionally equivalent new or serviceable used products. All parts replaced by BIOS or its agent become the sole property of
  3. Issue a credit to Purchaser in the amount of the original purchase price, less depreciation to be determined based on the time that has elapsed since the Product’s purchase date, in accordance with the following formula:
    1. Credit ($) = Invoiced Purchase Price ($) x (unexpired original Warranty / 60).
      1. To illustrate, if you purchased the Product for $1,000 on September 1, 2020, and after submitting a warranty claim you return the Product to BIOS on September 1, 2022 (two years following your purchase date), you will receive a credit in the amount of $600.
    2. Any credit issued here under may be used only (i) by the original purchaser, and (ii) for a future BIOS Product
    3. There can be no assurance the Product returned will then be available; the Purchaser’s credit may only be used for BIOS products available at the time the credit is

 

What BIOS will not do under this Limited Warranty

BIOS will not be responsible for any costs related to the removal or re-installation of the Product from or into any installation, any setting up of the Product, any adjustment of user controls or any programming required for a specific installation of this Product.

 

 

 

DISCLAIMER OF WARRANTY

THE MAXIMUM LIABILITY OF BIOS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY THE PURCHASER FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIOS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIOS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF BIOS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW.

IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A “CONSUMER PRODUCT” UNDER THE MAGNUSON-MOSS WARRANTY ACT (15

U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.

 

Other Conditions

This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state. This limited warranty is void if the Product was not sold or distributed to you by BIOS or an authorized BIOS reseller. If you are unsure whether a reseller is an authorized BIOS reseller, please visit our web site at www.bioslighting.com.

 

How to Obtain Post Warranty Repair

For repair service that is requested for any Products with expired warranties, the RMA procedure is the same as outlined above; however, Purchaser is solely responsible for all charges, including but not limited to shipping (both ways), parts and labor. Payment in full to BIOS is required before any post-warranty service will be performed.

 

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BIOS® Commercial Horticulture Lighting Fixture Limited Warranty

New / Non-refurbished Product

 

BIOS® thanks you for purchasing a BIOS product. We know it will give you years of satisfaction.

 

Limited Warranty Pursuant to the terms and conditions set forth in this Limited Warranty, Biological Innovation and Optimization Systems, LLC (“BIOS”) warrants its Horticulture LED Fixture and power supply – either integrated or remote (collectively known as the “Product”) against defects in materials or workmanship for a period of five (5) years from the original purchaser’s date of purchase. BIOS makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to the Product other than as set forth in this Limited Warranty. This Limited Warranty and the remedies set forth herein are exclusive and in lieu of all others, oral or written, expressed or implied. No reseller, agent or employee is authorized to make any modification, extension or addition to this Limited Warranty.

 

Who is covered Only the original purchaser of the Product (the “Purchaser”) is covered under this Limited Warranty. This Limited Warranty is not transferable to any subsequent purchasers or owners of the Product.

 

What is covered This Limited Warranty covers defects in materials or workmanship in the Product during the Warranty Period that result in the Product’s failure to operate.

 

What is not covered This Limited Warranty covers only defects arising under normal use and do not include malfunctions or failures resulting from or relating to misuse, abuse, accident, neglect, submersion, Product relocation, Product alteration or modification, electrical power, electric spikes, power surges, usage not in accordance with Product instructions, usage inconsistent with the Product’s intended purpose, usage in a non-standard environment, usage outside of the Product’s specified operating range (as set forth in the Product’s spec sheet), exposure to excess moisture, fire, improper packing or shipping (such claims must be presented to the carrier), acts of nature, acts of God, or repairs made by anyone other than BIOS or a BIOS-authorized service provider. This Limited Warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this Product or any other cause which does not relate directly to a defect in materials and/or workmanship of this Product. This Limited Warranty does not cover cartons, packaging, equipment enclosures, cables or other accessories used in conjunction with the Product. Without limiting any other exclusion herein, BIOS does not warrant that the Product, including, without limitation, the technology included in the Product, will not become obsolete or that such items are or will remain compatible with any other product or technology, including those with which the Product is typically used.

 

BIOS is not liable for any loss, cost, expense, inconvenience or damage that may result from the use of, or inability to use, the Product. BIOS is not responsible for any loss of work or down time caused by a Product requiring service. Under no circumstances shall BIOS be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price actually paid for the Product.

 

BIOS will not be held responsible for typographical errors on sales receipts, repair tickets, or on our website. BIOS makes every effort to make sure all information on our website is correct.

 

 

How long this coverage lasts

This Limited Warranty lasts for five (5) years from the date of the original purchaser’s purchase of the Product (the “Warranty Period”).

 

What Purchaser should do in the event of Product failure

In the event of a Product failure that you believe to be covered by this Limited Warranty, please contact BIOS directly. After preliminarily assessing your warranty claim, you will be provided with a Return Merchandise Authorization (RMA) number and with a Product mailing address. The RMA is valid for 10 days from date of issuance and must be affixed to any Product that is returned for warranty service. Returns will not be accepted without an RMA.

 

To return the Product for warranty service, pack the Product in its original (or other well- protected) box, with the RMA number written clearly on the outside of the package, and ship the Product to the address provided by BIOS customer service.

 

What BIOS will do

BIOS will provide Purchaser with one of the following three remedies to whatever extent BIOS shall deem necessary to satisfy a claim properly submitted under this Limited Warranty. The choice of which remedy to provide is solely up to BIOS and is made at BIOS’ sole discretion.

 

  1. Repair any defective parts free of charge to Purchaser for parts and labor. Purchaser is responsible to pay for all shipping costs (outbound and inbound). BIOS reserves the right to substitute functionally equivalent new or serviceable used parts. All parts replaced by BIOS or its agent become the sole property of
  2. Replace the Product with a direct replacement or with a similar product deemed by BIOS to perform substantially the same function as the original Product. BIOS reserves the right to replace the Product with functionally equivalent new or serviceable used products. All parts replaced by BIOS or its agent become the sole property of
  3. Issue a credit to Purchaser in the amount of the original purchase price, less depreciation to be determined based on the time that has elapsed since the Product’s purchase date, in accordance with the following formula:
    1. Credit ($) = Invoiced Purchase Price ($) x (unexpired original Warranty / 60).
      1. To illustrate, if you purchased the Product for $1,000 on September 1, 2020, and after submitting a warranty claim you return the Product to BIOS on September 1, 2022 (two years following your purchase date), you will receive a credit in the amount of $600.
    2. Any credit issued here under may be used only (i) by the original purchaser, and (ii) for a future BIOS Product
    3. There can be no assurance the Product returned will then be available; the Purchaser’s credit may only be used for BIOS products available at the time the credit is

 

What BIOS will not do under this Limited Warranty

BIOS will not be responsible for any costs related to the removal or re-installation of the Product from or into any installation, any setting up of the Product, any adjustment of user controls or any programming required for a specific installation of this Product.

 

 

 

DISCLAIMER OF WARRANTY

THE MAXIMUM LIABILITY OF BIOS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY THE PURCHASER FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIOS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIOS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF BIOS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW.

IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A “CONSUMER PRODUCT” UNDER THE MAGNUSON-MOSS WARRANTY ACT (15

U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.

 

Other Conditions

This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state. This limited warranty is void if the Product was not sold or distributed to you by BIOS or an authorized BIOS reseller. If you are unsure whether a reseller is an authorized BIOS reseller, please visit our web site at www.bioslighting.com.

 

How to Obtain Post Warranty Repair

For repair service that is requested for any Products with expired warranties, the RMA procedure is the same as outlined above; however, Purchaser is solely responsible for all charges, including but not limited to shipping (both ways), parts and labor. Payment in full to BIOS is required before any post-warranty service will be performed.

 

* * * * *

BIOS® Consumer Horticulture Lighting Fixture Limited Warranty

Refurbished Product

 

BIOS® thanks you for purchasing a BIOS Refurbished Product. We know it will give you years of satisfaction.

 

Limited Warranty Pursuant to the terms and conditions set forth in this Limited Warranty, Biological Innovation and Optimization Systems, LLC (“BIOS”) warrants its Horticulture LED Fixture and power supply – either integrated or remote (collectively known as the “Product”) against defects in materials or workmanship for a period of one (1) year from the original purchaser’s date of purchase. BIOS makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to the Product other than as set forth in this Limited Warranty. This Limited Warranty and the remedies set forth herein are exclusive and in lieu of all others, oral or written, expressed or implied. No reseller, agent or employee is authorized to make any modification, extension or addition to this Limited Warranty.

 

Who is covered Only the original purchaser of the Product (the “Purchaser”) is covered under this Limited Warranty. This Limited Warranty is not transferable to any subsequent purchasers or owners of the Product.

 

What is covered This Limited Warranty covers defects in materials or workmanship in the Product during the Warranty Period that result in the Product’s failure to operate.

 

What is not covered This Limited Warranty covers only defects arising under normal use and do not include malfunctions or failures resulting from or relating to misuse, abuse, accident, neglect, submersion, Product relocation, Product alteration or modification, electrical power, electric spikes, power surges, usage not in accordance with Product instructions, usage inconsistent with the Product’s intended purpose, usage in a non-standard environment, usage outside of the Product’s specified operating range (as set forth in the Product’s spec sheet), exposure to excess moisture, fire, improper packing or shipping (such claims must be presented to the carrier), acts of nature, acts of God, or repairs made by anyone other than BIOS or a BIOS-authorized service provider. This Limited Warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this Product or any other cause which does not relate directly to a defect in materials and/or workmanship of this Product. This Limited Warranty does not cover cartons, packaging, equipment enclosures, cables or other accessories used in conjunction with the Product. Without limiting any other exclusion herein, BIOS does not warrant that the Product, including, without limitation, the technology included in the Product, will not become obsolete or that such items are or will remain compatible with any other product or technology, including those with which the Product is typically used.

 

BIOS is not liable for any loss, cost, expense, inconvenience or damage that may result from the use of, or inability to use, the Product. BIOS is not responsible for any loss of work or down time caused by a Product requiring service. Under no circumstances shall BIOS be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price actually paid for the Product.

 

BIOS will not be held responsible for typographical errors on sales receipts, repair tickets, or on our website. BIOS makes every effort to make sure all information on our website is correct.

 

 

 

How long this coverage lasts

This Limited Warranty lasts for one (1) year from the date of the original purchaser’s purchase of the Product (the “Warranty Period”).

 

What Purchaser should do in the event of Product failure

In the event of a Product failure that you believe to be covered by this Limited Warranty, please contact BIOS directly. After preliminarily assessing your warranty claim, you will be provided with a Return Merchandise Authorization (RMA) number and with a Product mailing address. The RMA is valid for 10 days from date of issuance and must be affixed to any Product that is returned for warranty service. Returns will not be accepted without an RMA.

 

To return the Product for warranty service, pack the Product in its original (or other well- protected) box, with the RMA number written clearly on the outside of the package, and ship the Product, pre-paid by the Purchaser, to the address provided by BIOS customer service.

 

What BIOS will do

BIOS will provide Purchaser with one of the following three remedies to whatever extent BIOS shall deem necessary to satisfy a claim properly submitted under this Limited Warranty. The choice of which remedy to provide is solely up to BIOS and is made at BIOS’ sole discretion.

 

  1. Repair any defective parts free of charge to Purchaser for parts and labor. Purchaser is responsible to pay for all shipping costs (outbound and inbound). BIOS reserves the right to substitute functionally equivalent new or serviceable used parts. All parts replaced by BIOS or its agent become the sole property of
  2. Replace the Product with a direct replacement or with a similar product deemed by BIOS to perform substantially the same function as the original Product. BIOS reserves the right to replace the Product with functionally equivalent new or serviceable used products. All parts replaced by BIOS or its agent become the sole property of
  3. During the first 90 days after purchase, a 100% credit will be provided to Purchaser. After 90 days, BIOS will Issue a credit to Purchaser in the amount of the original purchase price, less depreciation to be determined based on the time that has elapsed since the Product’s purchase date, in accordance with the following formula:
    1. Credit ($) = Invoiced Purchase Price ($) x (unexpired original Warranty / 12 months).
      1. To illustrate, if you purchased the Product for $1,000 on September 1, 2020, and after submitting a warranty claim you return the Product to BIOS on March 1, 2021 (six months following your purchase date), you will receive a credit in the amount of $500.
    2. Any credit issued here under may be used only (i) by the original purchaser, and (ii) for a future BIOS Product
    3. There can be no assurance the Product returned will then be available; the Purchaser’s credit may only be used for BIOS products available at the time the credit is

What BIOS will not do under this Limited Warranty

If this product is returned to BIOS or any other party authorized to repair the Product, the Product must be insured during shipment. If the Product is returned uninsured, Purchaser assumes all risks of loss or damage during shipment. Additionally, BIOS will not be responsible for any costs related to the removal or re-installation of the Product from or into any installation, any setting up of the Product, any adjustment of user controls or any programming required for a specific installation of this Product.

 

DISCLAIMER OF WARRANTY

THE MAXIMUM LIABILITY OF BIOS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY THE PURCHASER FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIOS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIOS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF BIOS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW.

IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A “CONSUMER PRODUCT” UNDER THE MAGNUSON-MOSS WARRANTY ACT (15

U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.

 

Other Conditions

This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state. This limited warranty is void if the Product was not sold or distributed to you by BIOS or an authorized BIOS reseller. If you are unsure whether a reseller is an authorized BIOS reseller, please visit our web site at www.bioslighting.com.

 

How to Obtain Post Warranty Repair

For repair service that is requested for any Products with expired warranties, the RMA procedure is the same as outlined above; however, Purchaser is solely responsible for all charges, including but not limited to shipping (both ways), parts and labor. Payment in full to BIOS is required before any post-warranty service will be performed.

 

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